USSCO Federal Credit Union
Located: 532 Oakridge Drive, Johnstown.
Leadership: Todd Cover, CEO.
Employment: There are 42 employees, with plans to hire five to 10 more.
History: Established in 1958.
General: USSCO is a federal credit union. Unlike for-profit financial institutions, USSCO does not give its earnings to stockholders, but instead uses its funds to improve services and provide its members with the best loan and savings rates. USSCO provides services such as checking accounts, ATM cards, credit cards, IRAs, mortgages, home equity loans, payroll deduction, direct deposit and more. Member savings are federally insured to at least $250,000. Those who join USSCO become a part owner and have a vote in deciding what services are provided and who sits on the volunteer board of directors. Anyone may become a member of USSCO.
USSCO has four branch offices located in Cambria and Somerset counties. Those are in Richland, Moxham, Ebensburg and Somerset. The administrative office also is part of USSCO’s Richland office.
USSCO saw growth in both membership and assets in 2012. A home equity specialist, USSCO has put an emphasis on 15-year home equity loans to better serve its members’ needs. USSCO introduced a Business Visa credit card and also focused on small-business lending.
USSCO’s new Core System Evaluation (CSE) Team is thoroughly reviewing existing processes and work flows with a goal of improving efficiency and increasing customer satisfaction. The CSE Team’s initial goal is to assemble a Request for Proposal from several “best in class” core system providers that will help USSCO upgrade its technology platform. An improved IT infrastructure will enable USSCO to better serve its retail and business customers and remain competitive into the future.
USSCO will be expanding its services and increasing customer convenience by developing a mobile app as well as enhancing the current online home banking, and introducing home equity loan online applications.